Tel: 01803 495400
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Our dedicated email address for prescriptions is firstname.lastname@example.org
We have a new, more efficient way of requesting your prescriptions online called "Patient Access" - you can see your test results too! To obtain full access, firstly visit us in person with proof of your identity and we will give you a code so you can complete the registration process online. (Proof of identity is a photo ID such as a Passport or Driving Licence, plus a utility bill with your address dated within the last 3 months. OR a Provisional Driving Licence and two further documents with your address, such as utility bills). Once you have your code, Click here to register for "Patient Access"
We have late night pharmacy which is open 7 days a week and our pharmacy opening hours are:
We offer a full range of medications, simple medical advice, a retail area for those essential last minute items can provide a home delivery service if required.
Please also ask us about our Repeat Dispensing service which is particularly convenient for patients on long term stable medication
Over The Counter Medication:
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns, even if you qualify for free prescriptions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly.
Click here for more information including the conditions this applies to
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.