Mayfield Medical Centre

Registration

You can register in person at the surgery at any time during the surgery opening hours.

New Patients

After the registration process is completed all newly registered patients over the age of 5 are invited to attend a health check at the surgery. This gives the patient the opportunity to meet their doctor and provides the doctor with an overview of your medical history whilst the surgery awaits your notes to be forwarded from your last surgery. The registration process takes a couples days after which the patient will need to phone the surgery to book a New Patient Check.

There are a number of ways in which you can request a repeat prescription.

You can request your prescription:

By post at:

Mayfield Medical Centre
37 Totnes Road
Paignton
Devon
TQ4 5LA

(Please include a SAE if you wish the prescription to be posted to you)

By email: enquiries@mayfieldmedicalcentre.co.uk

Online Request - Click here

In person - Please tick the items that you require and drop your request at reception

Please note that the surgery does not accept telephone requests.

Please allow a minimum of 24 hours notice for all routine prescription requests and 48 hours for non-routine prescription request. All prescription requests received after 1.00pm on Fridays or over the weekend will be ready for collection the following Monday after 3.00pm.

To avoid any delays, when requesting a prescription it is important to clearly indicate which item(s) you need. If you are not using the right hand side of your repeat prescription slip please ensure that you clearly write your name address and DOB on a piece of paper and clearly list which medication you are requesting. If you are submitting an early request please state the reason in order to avoid the possibility of your request not being processed.

Prescription Collection Services

Most Chemists now offer a prescription collection service. You request your prescription in the usual way from the Surgery and the chemist will collect it on your behalf. Your prescription will be be dispensed by the chemist ready for your collection. This saves you time as you no longer need to collect your prescription from the surgery and wait at the chemist whilst your medication is being dispensed.

Please allow at least 3 working days from when you leave your request at the surgery before collecting your medication from the chemist. If you would like to take advantage of this service, please enquire at your local chemist and then notify us in writing stating which chemist will be collecting your prescription from the surgery in future.

A doctor will visit you at home if you are too ill to get to the surgery.

To request a Home Visit please contact the surgery on (01803) 558257 before 10.00am on the day the visit is required (unless an emergency) and indicate to the reception staff the nature of your problem so that urgent cases may be given priority.

In an Emergency Please call (01803) 558257

For the first seven days of absence from work a self certification form should be completed. Self Certification forms are available at the reception desk.

If a further certificate is required after the first seven days you will need to make an appointment to see a doctor. After which further certificates can be arranged by booking a telephone consultation with a doctor or if appropriate via the reception.

Please allow 24 hours notice for your certificate.

Either drop the form in at Reception or send it in through the post if you are unable to get to the practice.

Please allow seven days for forms to be completed (it may be a good idea to give us a call before coming to collect the form to ensure it has been completed, and that you aren't going to have a wasted journey).

Certain fees are payable in respect of the Doctors work. These are in line with charges levied by other practices within the Bay and are often below those suggested by the British Medical Association.

Some of the more frequently requested items are listed below. If required, a more comprehensive list is available from Reception.

• Travel Information Pack
• Private Sick Note
• Passport Form / Photograph
• Vaccination Certificate
• Seat Belt Exemption without / with full medical
• Private Medical Consultation
• Elderly Driver Fitness Certificate with medical.

We require payment in advance of  completion of forms

When phoning for test results please telephone after 11.00am when the receptionist will be happy to give out any results.

You should be prepared to identify yourself for confidentiality purposes.

For routine blood tests and urine results please allow 4 to 5 working days before making enquiries.

X-Rays, other tests and letters from the hospital will take 10 to 14 days.

As a progressive surgery we are always happy to hear from patients, as we are always keen to hear positive feedback.

We would also like to hear from you if you experience any difficulties with the service we offer, or have any suggestions as to how those services may be improved.

Any comments or complaints should be addressed to our Practice Manager.

PRACTICE MANAGER
Mr Colin Whitford

Mayfield Medical Centre
37 Totnes Road
Paignton
Devon
TQ4 5LA

. There is a very well established and successful  Smoking Cessation Service running in Torbay.

The central contact number  is 01803 299160 to arrange an appointment.

Alternatively there is a drop in service on a Tuesday based in Paignton Library from  4 .30 pm til 6pm.

You will seen assessed and given recommendation and advice about how to quit. Your advisor may recommend treatments which will  be sent to your GP   to issue a prescription for nicotine replacement products or other  medication.

Go for it!! It would  be one of the best decisions you could ever  make!!

We offer a comprehensive travel vaccination service and are a registered Yellow Fever Centre.

It is important to get advice on travel vaccinations that you may need ideally  3 months in advance of travel.

You can ring to speak to a practice nurse who will do a travel risk assessment from the information you  provide.an appointment will be made for you to confrim and sign the risk assessment and a schedule organised for your immunisations.

Some vaccinations are available on the NHS others must be paid for.Payment must be made in advance.

The following websites are useful sources of information

www.fitfortravel.co.uk

www.nathnac.org

www.fco.gov.uk

 A downloadable copy  of the Mayfiled Travel Advice Leaflet  will be posted on the Noticeboard